FAQ
Frequently Asked Questions
Where are your products made?
Our products are printed and shipped by our trusted production partners through Printful. Depending on your location and product availability, your order may be fulfilled in the United States, Europe, or other regional facilities.
How long does shipping take?
Production usually takes 2–5 business days, but may take longer during busy seasons.
Estimated shipping times:
- United States: 3–7 business days
- Canada: 5–10 business days
- Europe: 5–10 business days
- Australia & New Zealand: 5–15 business days
- Other countries: 7–20 business days
Please note that shipping times may vary during holidays or due to customs processing.
Can I track my order?
Yes.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Can I return or exchange my order?
Because every item is made to order, we cannot accept returns or exchanges for incorrect size selection or change of mind.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days after delivery with photos, and we will gladly assist you.
What payment methods do you accept?
We accept major credit cards and other payment methods available at checkout.
How can I contact you?
Please email us at:
We normally reply within 1–2 business days.